Protect what each sale earns.
Review food and drinks pricing, product costs, portions, measures and wastage. Identify where the menu or bar offer is putting pressure on your margins.
THE 48-HOUR RESET · HOSPITALITY BUSINESS RESCUE
48 hours.
A clear plan for
your whole business.
Food. Drinks. Labour. Stock. Costs. Service. Marketing. THE RESET takes a whole-business view of your pub, bar, café or restaurant. A focused 48-hour review identifies the pressures, prioritises what needs to change and gives you a practical recovery plan to act on.
Free 10-minute initial conversation. Review start, scope and fees agreed before booking.
Pubs · Restaurants · Cafés · Bars · Hospitality venues
Talk to THE RESETWhole-business hospitality support
A whole-business recovery plan48-hour review · Clear priorities and next steps
Clear scope before you commitFree initial conversation · Fees agreed first
The whole business, under review
From the bar to the balance of costs.
Every part affects the result.
Your venue is one business. We look at how its people, products, costs and service work together, then identify the changes that matter most.
Match staffing to the trade.
Review labour costs, rotas, deployment and responsibilities across the kitchen, bar and front of house. Identify gaps, duplication and opportunities to use the team more effectively.
Get control of what comes in and goes out.
Review food and drink stock, ordering, suppliers, purchasing costs and stock checks. Look for avoidable waste, discrepancies and inconsistent controls.
See the pressures across the business.
Review the available sales, operating costs and trading information with you. Identify immediate spending priorities and areas that need closer control.
Make the whole operation work together.
Review communication, team roles, service standards and the customer journey, from the bar and dining room to the kitchen. Agree practical changes that support consistent service.
Turn the review into action.
Bring the findings together in one written recovery plan, with immediate priorities, named responsibilities and timescales. Agree hands-on implementation and follow-up support where needed.
When the business needs a reset
Busy venue.
Mounting pressure.
Where do you start?
Takings look healthy.
The money still disappears.
Food and drinks margins, purchasing and operating costs all need to be understood together.
The wage bill is rising.
The shifts still feel stretched.
Look at rotas, trading patterns, deployment and responsibilities across every department.
Problems keep repeating.
You’re carrying all of them.
Bring stock, teams, service and daily controls into one practical plan, with clear ownership.
Specialist support within the whole business
A stronger kitchen.
A more profitable food offer.
For a pub or hospitality venue, food can be a major reason customers visit and return. When menus, margins or kitchen standards need attention, THE RESET brings head-chef and kitchen-management skills to that part of your operation.
Consistent food, whichever team is on.
Bring head-chef and kitchen-management support to preparation, organisation and service. Set food-quality standards through recipe cards, portion controls, cooking methods and plating guides, supported by team briefings and service checks.
Menus with a clear commercial purpose.
Develop and refresh menus around your customers, venue, equipment and team. Build standardised recipes and assess the range, food appeal, preparation time and profitability of each dish.
Build recipes around your target GP.
Build costed recipe specifications with ingredient quantities, purchase prices, yields and portion sizes. Calculate food cost per portion and gross profit (GP), review selling prices against agreed GP targets, and update costs when supplier prices change.
Make safe working part of every shift.
Review HACCP-based food-safety procedures and relevant Safer Food, Better Business records, including temperature checks, cleaning, storage, cross-contamination controls and allergen information.
Know where standards need attention.
Review kitchen practices, records and hygiene controls, identify gaps and prepare an action list. Support preparation for Environmental Health Officer inspections and follow-up on issues raised.
Give the team practical systems to follow.
Review everyday kitchen health-and-safety practices, risk-assessment records, equipment-use routines and team responsibilities. Help put agreed corrective actions and staff briefings into practice.
Targeted kitchen support, or part of your business reset.
Agree the areas to review and receive practical recommendations, clear responsibilities and next steps. Specialist work and implementation are scoped and quoted before booking.
Independent operational support with food-safety compliance and inspection preparation. Food hygiene ratings are determined by the local authority.
Marketing & customer growth
Give people a reason to visit.
Make it easier to come back.
A recovery plan needs to look at the trade coming in as well as the costs going out. THE RESET brings marketing ideas and practical website support into the wider picture, connecting your food, drinks, events and customer experience.
Make it easy to choose your venue.
Build or improve a website with clear menus, opening times, location, event information and routes to book, call or enquire. Review the mobile experience and the steps customers take before visiting.
Help nearby customers find you.
Review local listings, Google Business Profile information and website search basics. Bring your venue details and food, drinks and events offer into a clearer, consistent online presence.
Give people a reason to visit.
Develop content ideas and a practical posting plan around your food, drinks, team, events and venue personality. Create promotional wording and visual content for the channels that fit your customers.
Build trade around the quieter periods.
Plan seasonal campaigns, events, local partnerships and targeted offers around your trading patterns. Consider the margin, staffing and operational impact before committing to a promotion.
Keep the conversation going.
Develop loyalty ideas, review-request routines and email or messaging campaigns for customers who have opted in. Give customers clear reasons to return and share your venue with others.
Turn ideas into a plan you can assess.
Set a clear objective, audience, message and budget. Plan promotional materials and, where appropriate, paid campaigns, then review enquiries, bookings, redemptions and sales against the activity.
A marketing plan that fits your operation.
Identify priorities during your business review, then agree website work, campaign delivery or ongoing support separately. Scope, fees and any advertising or third-party costs are agreed before work begins.
A focused intervention. A practical way forward.
The 48-hour business reset.
The 48 hours are the focused review and planning period, from the agreed start. You leave with a clear recovery plan; implementation and results develop as the actions are put into practice.
01 / START HERE
Free initial conversation
10 minutesNo obligation
Explain what is happening across your business and discuss whether a 48-hour reset is the right next step.
- Talk through the pressures and your priorities
- Discuss the review scope and information needed
- Agree availability, arrangements and fees
02 / THE CORE SERVICE
The 48-hour business reset
Quoted before bookingStart and scope agreed in advance
A focused whole-business review to understand the problems and build a prioritised recovery plan.
- Review food, drinks, labour, stock, costs, service and marketing
- Written findings and immediate action priorities
- Responsibilities, timescales and next steps
03 / PUT IT INTO PRACTICE
Implementation & follow-up
Quoted for your businessSupport agreed with you
Hands-on support to put the recovery plan into action across the operation.
- Work through the actions with you and your team
- Support cost controls, rotas, stock and service routines
- Review progress and agree further priorities
How your reset works
Review the business.
Set the priorities. Start the recovery.
Set up the review.
Discuss the pressures, agree the scope, fees and start date, and identify the information needed for a useful review.
Look across the operation.
Review food, drinks, labour, stock, costs, service and marketing together. Identify the urgent issues and develop a written recovery plan.
Put the plan to work.
Agree who does what and when. Choose additional hands-on support and follow-up to help implement changes and review progress.
Why choose THE RESET?
One view of the whole business.
A clear plan to move it forward.
Every department connects.
We consider food, bar, labour and service together, so the plan reflects how your business actually operates.
Clear priorities within the reset.
A focused 48-hour review and written recovery plan give you a defined starting point, responsibilities and next steps.
Direct, practical support.
Get direct operational support, with optional implementation help alongside you and your team.
The experience behind THE RESET
Commercial thinking.
Operational leadership.
First-hand business experience.
Experience across the whole hospitality operation
Senior operational rolesFast-food experienceBusiness ownership & turnaround
THE RESET brings experience across different areas of hospitality, including fast food and senior operational positions with responsibility for keeping businesses responsive, commercially focused and performing under pressure.
That experience includes understanding business figures, identifying where performance needs to improve and developing new ideas to help businesses adapt. Practical marketing and website-building skills support a clearer offer and stronger customer communication.
First-hand experience of running and turning around businesses informs the approach: understanding the responsibility of making decisions when a business, its team and its livelihood are at stake.
The result is a focused 48-hour review of the whole business, a clear recovery plan and practical support to put the priorities into action.
Book a chat with us ↗Your questions, answered
About the 48-hour reset.
What is the 48-hour business reset?
A focused review and planning service for the whole hospitality business. From the agreed start, the 48-hour review brings the findings together into a written recovery plan with priorities, responsibilities and timescales.
Does the reset cover the bar and staffing as well as food?
Yes. The scope covers food and drinks, labour and rotas, purchasing, stock, operating costs, team responsibilities, customer service and marketing, agreed around your business.
What do I receive at the end?
Written findings and a prioritised recovery plan identifying what needs attention first, who is responsible and the next steps. Implementation and follow-up support can be agreed separately.
When does the 48-hour period start?
The review starts on the date agreed with us after scope, fees, arrangements and access to the necessary information have been confirmed.
Is the initial conversation free?
Yes. The first 10-minute conversation is free and without obligation. The review and any further support are quoted and agreed before booking.
Can THE RESET help with marketing and websites?
Yes. Support can include website building and improvements, local visibility, social content, offers and events, repeat-customer ideas and campaign planning. Priorities can form part of the business review; delivery, fees and any advertising or third-party costs are agreed separately.
Can I book specialist kitchen support?
Yes. THE RESET offers head-chef and kitchen-management support, menu development, food costing, kitchen audits, HACCP-based systems and EHO inspection preparation. Agree the scope and fees before booking, either as targeted support or alongside a whole-business reset.
What kinds of businesses can contact THE RESET?
Pubs, bars, restaurants, cafés and other hospitality businesses seeking a practical whole-business recovery plan.
A plan you can put to work
See what your business review can deliver.
Clear findings, useful numbers and practical next steps. These illustrative examples show the format of the work; your scope and quotation are agreed around your venue.
Know where to focus.
A structured review of margins, stock, staffing, service and marketing, with priorities ranked by urgency and impact.
View an example review ↗Understand each dish.
A clear recipe-costing format showing ingredient cost, portion yield and food gross profit, with assumptions visible.
View a costing example ↗Turn findings into action.
Named responsibilities, target dates and a simple way to track progress, shaped around your team's capacity.
View an example plan ↗THE RESET Hospitality Workwear
Your brand. Your team. Your uniform.
Explore chefwear, front-of-house clothing and coordinated team uniform enquiries. Tell us your sizes, colours, quantities and logo requirements for a tailored quotation.
Online purchasing is being prepared. Availability, personalisation, delivery and final totals will be confirmed before any payment is requested.
Let’s talk about your venue
Your business needs a plan.
Start the conversation.
Tell us what’s happening across your business — drinks margins, food costs, labour, stock, service or the pressure of keeping everything moving. Discuss whether the 48-hour business reset is the right next step. Your initial 10-minute conversation is free.
Include your name, venue, location and the best way to contact you. You can email us or start a WhatsApp conversation.
Email usthereset.lisa@icloud.comSend an enquiry ↗WhatsApp07783 519548Chat on WhatsApp ↗
The initial conversation is free. Any further work and fees will be agreed with you first.